1- Scheduling policy
Advance scheduling for private or group classes: Payment is required to sign-up for future classes. You can buy and schedule your classes on-line, and/or in person at the reception.
Due to the limited number of available spaces in each class, reservations are highly recommended and are available on-line.
Private, Duet, equipment group classes as well as all courses require prior reservation and payment.
You may come to a group class (Mat pilates, yoga, etc) without prior reservation.
Package expiration: As a currently signed-up member you can buy one class ,or various packages. Packages are individual and personal, non-transferable to a third party, non -refundable. Packages are valid for a certain period of time and do come with an expiration date.
A 12-class package is valid for 3 months and expires 3 months from the date of purchase. A 20-class package is valid for 6 months and expires 6 months – from the date of purchase. Class packages are non-replaceable, non -transferable or non -refundable.
Expired package : Once a package expires, any remaining classes will be forfeited. This may be avoided by purchasing another 10 class package allowing those forfeited classes to “roll over” and remain valid.
Example: Maria purchases a 10 class package. Her 12 week expiration arrives however she has 5 classes remaining in her package. When she purchases a new 10 class package those 5 expired classes will carry over. Now she has 15 classes valid for 12 weeks.
A student needs to sign- up before class begins.
With advance notice to the reception / or via email, you may freeze a package for the duration of your trip/vacation.
This does not apply to any of the courses or workshops ( included but not limited to Infant Massage course, Mommy and me Pilates Course, Educational courses, childbirth).
2- Cancellation policy
To cancel your attendance to a class, a 24-hour notice is required for a reserved class.
To cancel your attendance to a scheduled course or workshop (set dates and times ), a one-week notice before the first session of the course is required. You will be able to reschedule the course for the same course starting at a later date if you have informed Body Belly Baby with a one-week prior notice.
You can cancel via email, phone, in person or using the on-line reservation system.
Cancellations less than 24 hours before appointment or no shows to a reserved class, or cancellations to a course/workshop less than 24 hours before the first session or no shows to a reserved course will be charged in full. Courses cancelled will not be refunded. A physician’s note will be required to consider rescheduling or transferring to another class/course or workshop.
Unlimited Membership students follow the same 24-hour notice cancellation policy and no-show policy for a reserved class. Thus they will be charged the full price of the class ( One Class Price) they had reserved and did not cancel or attend.
Baby Massage course: Make – up session: you can make-up one session out of the 5-session course. This session will be rescheduled at a future course for the session you missed.
Other courses: The course sessions happen at a set date and time for a limited period of time, with a starting date and ending date. There is no make-up session. This applies to Mom-and-Baby postpartum Pilates course, Mom-and-me Pilates course, or other courses (learn about exercise during pregnancy, learn about Infant Massage) and workshops ( pediatric CPR, Baby 101, Sleep workshop, Childbirth preparation workshop, Prenatal Breastfeeding and Breastfeeding private consultation, and any workshop)
3- Refund Policy
Body Belly Baby LLC is committed to create an environment that allows each student /client to learn and make progress toward their goals through shared responsibility. As such Body Belly Baby LLC does not offer refunds but will work with each client to get the most productive use out of their wellness dollar within the policies of our company.
4- Class Policies
We want to promote a peaceful atmosphere for our students and babies so that everyone can relax, focus on their body, and enjoy their class.
Please arrive on time for your class. If you are late, it is at the discretion of your instructor to allow you to join the class. If you are more than 15 minutes late, you will not be allowed to class.
Check-in at the front desk and take off your shoes.
Please help us maintain a peaceful and quiet environment by turning off your cell phone before entering the studio.
Gum chewing is not permitted in the studio
Please wear comfortable and appropriate attire
Please be courteous and quiet
Expecting mothers and postpartum clients will need to provide their OBGYN’s release form to start a class.
All personal belongings should be placed in the shelves. Body Belly Baby LLC is not responsible for lost or stolen items.
Please help us maintain a fragrance-free environment.
Nursing is of course welcome before, during, or after class for classes with babies, and infant massage courses.
5- Class Policies
Classes, schedules, and instructors are subject to change without notice
All sales are final, non-refundable, or transferable. Unlimited memberships and multiple class packages are individual and can not be shared